Business Analyst Job Description
We are looking for a skilled Business Analyst to join our Unified Support Team. In this role, you
will assist in defining business requirements, creating detailed analyses, and supporting the
implementation of changes in our systems.
Key Responsibilities:
- Work with Clients to identify and document business requirements and report findings
back to them.
- Create detailed analyses outlining problems, opportunities, and solutions for the business.
- Assist with financial modeling, budgeting, and forecasting as needed.
- Perform quality assurance tasks to ensure solutions meet business standards.
- Help define reporting and alerting requirements and ensure they are met.
- Develop and maintain relationships with partners to optimize and enhance integrations.
- Assist in designing, documenting, and maintaining system processes.
- Report on common technical issues, provide recommendations and identify ways to
improve monitoring.
- Share key insights and findings with the team to support decision-making and process
improvements.
- Look for opportunities to enhance processes, discover issues, and deliver better value to
clients
Requirements:
- Must be able to start ASAP.
- Ability to work on multiple projects simultaneously and translate business data into
actionable insights.
- Strong analytical skills and tech-savvy.
- Tertiary level qualification in business or a related field; a background in IT/Computer
Science is highly desirable.
- Previous experience in business or systems analysis, quality assurance, and data analysis
is advantageous.
- Proven ability to elicit requirements, perform testing, and generate process
documentation. Experience with data visualization techniques and tools is a plus.
- Fluency in English is essential for effective communication within the team and with
stakeholders.
An attractive remuneration package and excellent career development opportunities within the
organization based on performance await the right candidate.